DELIVERY

A basket full of totes ISOTONER goodies...?
We always endeavour to get your items to you as quickly as possible, but if you need them urgently give us a call and we'll try to help.

	Standard Delivery 1-5 working days All orders will be despatched the same day by Royal Mail Delivery, please be advised this can occasionally take longer than the estimated delivery time.		£2.95 FREE - Orders £30 and Over
	Next Working Day Delivery* 24/12/2024 All orders placed before 1pm Monday to Friday will be despatched the same day on a next working day service.		£6.99
	Next Working Day Delivery Before 12* 24/12/2024 All orders placed before 1pm Monday to Friday will be despatched the same day on a next working day before 12 service.		£13.99
	Saturday Delivery 28/12/2024 All orders placed before 1pm on Friday will be despatched the same day for delivery on Saturday.		£12.99
	International Delivery All orders will be despatched via an overseas tracked courier service, please be advised this can occasionally take longer than the estimated delivery time.		from £4.99

* Next Day Delivery Exceptions

Scottish HighlandsAB30-38, AB44-56, FK17-99, G83, IV1-28, IV30-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH18-26, PH30, PH31-41, PH49-50

Scottish IslandsHS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3

Standard Delivery

Items purchased using our standard delivery will be sent via Royal Mail or by Parcelforce Courier service, depending on the size and weight of the items ordered. Please allow 1-5 working days for delivery. In the case of a delivery delay by Royal Mail please note that no action can be taken until 14 days from the dispatch date. If delivery has still not been made after this time either a replacement or refund will be given.

Courier Delivery

Orders placed using our next working day service before 1pm Monday to Friday will be despatched the same day on a next working day service. Orders placed after 1pm will be despatched the following working day. There are no deliveries on Bank Holidays.

Delivery Times

We endeavour to make sure all delivery timescales are met but occasionally incidents out of our control such as weather or courier problems can cause delays - in such cases we will try our utmost to make the above timescales, but delays can occur.

Worldwide Shipping

Worldwide shipping is available on almost all items at totes ISOTONER. Overseas orders can be placed through our website for delivery to any country in the world.

Items purchased for overseas delivery will be sent via a tracked service.

Products ordered for delivery outside the United Kingdom may be subject to import duties and taxes; you will be responsible for these. We have no control over such charges and cannot advise you as to what any such charges may be. Your local customs office should be able to assist. For deliveries outside the United Kingdom you will be considered to be the importer and it is your responsibility to comply with all laws and regulations of the country to which the products are to be delivered. Cross-border deliveries may be opened and inspected by customs authorities.

We are not liable for delays to deliveries which are outside our control.